Acceptance of These Terms
These Terms of Service govern your access to and use of the website blacktrade.hair and the services offered through it by the developer BlackTrade on behalf of Putian Chengxiang Heijiaogong Trading Co., Ltd., a trading company registered in China, with its office at Rm 604, Bldg 3, Lingshangju, No. 530 Lihua East Avenue, Xialin Subdistrict, Chengxiang District, Putian - 351100, China (CN). In these Terms, the terms the Company, we, us, and our refer to Putian Chengxiang Heijiaogong Trading Co., Ltd. and to BlackTrade acting on its behalf.
By accessing the website, submitting an enquiry, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the website or the services described on it. Please read these Terms carefully and keep a copy for your records.
These Terms apply together with our Privacy Policy, which explains how we handle your personal information, and with any separate written agreement that we conclude with you for a specific project or order. Where a separate written agreement exists, its terms prevail over these general Terms to the extent of any conflict.
The Services We Provide
The Company provides computer systems design, computer integrated systems design, hardware procurement and sourcing, configuration and assembly, deployment and integration, and maintenance and support services. In parallel, the Company engages in the international trading of consumer goods, industrial supplies, building materials, electronics, packaging materials, and related products.
Descriptions of services and categories of goods on the website are provided to give you a general understanding of what we can supply. They are not a binding offer to sell any particular item. A binding agreement arises only when we accept a confirmed order in writing, as described in the Orders and Confirmations section below.
We may from time to time modify, suspend, or discontinue a service, or change the range of products we trade, at our discretion and without prior notice. Changes that affect an order already accepted will be handled under the terms of that order.
Eligibility
The website and services are intended for businesses, professional buyers, and adults who have legal capacity to enter into binding contracts. By using the website you confirm that you are at least eighteen years old and that you are authorized to act on behalf of the company you represent, if any.
If you place an order on behalf of a business, you confirm that you have the authority to bind that business to the transaction. We may ask for evidence of that authority before we accept an order.
We reserve the right to refuse service, reject an order, or restrict access to the website at any time and for any lawful reason, including a failure to meet our own credit or compliance requirements.
Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not interfere with its normal operation. You may not attempt to gain unauthorized access to any part of the website, to its servers, or to the systems connected to it.
You may not use automated tools, scrapers, or robots to collect data from the website without our prior written consent. You may not misrepresent your identity, your affiliation, or the purpose of your enquiry when using the website.
We may monitor the website for security and operational purposes, and we may block any access that we reasonably believe is harmful or unauthorized. Our monitoring is conducted in accordance with our Privacy Policy.
Enquiries and Quotations
When you submit an enquiry through the website, by email, or by telephone, we will review your request and respond within one business day. Enquiries are confidential and are used only to evaluate your requirement and to prepare a response.
If we prepare a written quotation for you, the quotation is valid for the period stated on it, which is typically thirty days from the date of issue. Prices and lead times in a quotation are based on the specification and volumes described in your enquiry and on the information available at the time.
A quotation is an invitation to treat and not a binding offer. No contract is formed until we have received and confirmed your order as described below. Any change to your specification after a quotation is issued may require a revised quotation.
Orders and Confirmations
To place an order, you should provide a written order that references the quotation and confirms the products or services, the quantities, the price, the delivery destination, and the required delivery date. We will review your order and confirm it in writing.
A binding contract is formed only when we send you a written order confirmation, which may be by email. The contract is formed on the date of that confirmation and is governed by the terms of the confirmation together with these Terms.
We may decline to confirm an order where we cannot meet the specification, the delivery date, or the credit requirements. If we decline, we will inform you promptly and no binding obligation arises between us.
Pricing and Payment
Prices are stated in the quotation or order confirmation in the currency agreed between us. Unless stated otherwise, prices exclude taxes, duties, insurance, and freight charges, which will be shown separately where applicable.
Payment terms are stated in the order confirmation and may include advance payment, deposit and balance, or other terms agreed in writing. We may require full or partial payment in advance for custom-configured systems and for goods sourced to order.
All payments must be received in full and cleared before we release the goods or the shipment. If a payment is not received by the agreed date, we may delay delivery, suspend work, or cancel the order in accordance with the Termination section below.
All amounts due are stated in the currency of the order confirmation, and we may decline a payment made in a different currency unless we have agreed to it in advance.
Shipping and Delivery
Delivery dates given in an order confirmation are estimates based on the information available when the order is confirmed. We make every reasonable effort to meet the agreed date, but we are not liable for delays caused by events outside our reasonable control.
We arrange freight, packing, export documentation, and customs filing as part of our logistics service. The risk in the goods passes to you at the point agreed in the order confirmation, which is commonly at the point of shipment under the applicable trade terms.
You are responsible for providing accurate delivery details and for ensuring that the destination accepts the goods. If you delay acceptance of delivery, we may store the goods at your risk and expense until delivery can be completed.
Delivery estimates assume normal customs processing. Unusual delays caused by local authorities, port congestion, or seasonal demand are outside our control.
Returns and Refunds
Because goods are often sourced to a specific order, returns are accepted only in the circumstances described in the order confirmation and in any applicable warranty terms. Defective goods that are confirmed to have failed under normal use may be repaired, replaced, or refunded as stated in the warranty.
To make a claim, you must notify us within the time limit stated in the order confirmation, provide the order number, and allow us to inspect the goods or the photographic evidence we request. Claims made after the stated period will not be accepted except where the law requires otherwise.
Refunds, where due, are issued by the same payment method used for the original payment and are processed within a reasonable time after the claim is approved. Any refund excludes freight and customs costs already incurred, unless we have agreed otherwise in writing.
We record all approved claims in a register so that recurring issues become visible to our sourcing and inspection teams and are corrected at the source.
Intellectual Property
The website, including its design, text, graphics, logo, and the BlackTrade name, is owned by or licensed to the Company and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the website content without our prior written permission.
System designs, specifications, integration plans, and related documents prepared for you remain the property of the Company until full payment has been received. After full payment, you receive a non-exclusive right to use the deliverables for your own operations, subject to the terms of the order.
Nothing in these Terms transfers ownership of any intellectual property to you. Third-party trademarks and product names that appear on the website belong to their respective owners and are used for identification purposes only.
The BlackTrade name and the shield logo may not be used in your own marketing or packaging without our prior written consent.
Client Responsibilities
You are responsible for providing accurate and complete information about your requirements, your business, and your delivery location. We rely on this information to prepare specifications, quotations, and shipping documents, and errors may cause delays or additional costs.
You are responsible for ensuring that the goods you order comply with the laws and regulations of the destination country, including import restrictions, labeling requirements, and certification rules. We can assist with guidance but final compliance responsibility rests with you.
You must cooperate with us in good faith during design, production, and delivery, including providing timely feedback, approvals, and information. Failure to do so may change the agreed schedule, and any resulting costs may be passed on to you.
If you act through an agent or intermediary, that agent must be authorized in writing, and we may rely on instructions that appear to come from your registered contact details.
Prohibited Conduct
You may not use our services or the website to engage in any unlawful activity, including fraud, money laundering, sanctions evasion, or the export of goods to a destination that is restricted by applicable law.
You may not order goods that are subject to export or import restrictions in the knowledge that they will be diverted to a prohibited end user or use. You may not submit false documentation, misrepresent the value or content of a shipment, or attempt to obtain goods under false pretenses.
We cooperate fully with law enforcement and customs authorities. If we reasonably believe that an order involves prohibited conduct, we will suspend the order, notify the relevant authorities, and terminate the business relationship.
Disclaimers
The website is provided on an as-is and as-available basis. To the fullest extent permitted by law, we make no warranties or representations about the completeness, accuracy, or availability of the website or the information on it.
Product specifications and performance figures for third-party components are provided by the respective manufacturers. We pass this information to you in good faith but do not warrant the performance of goods beyond the terms stated in the applicable warranty.
The availability of goods remains subject to supply from manufacturers. If an item is discontinued, we may propose an equivalent component that meets the same specification before proceeding.
Nothing in these Terms excludes or limits any warranty, condition, or liability that cannot be lawfully excluded or limited under applicable law. Where that law applies, it prevails over the disclaimers in this section to the extent of any conflict.
Limitation of Liability
To the fullest extent permitted by law, our total liability arising out of or in connection with these Terms, the website, or an order will not exceed the amount paid by you for the goods or services that gave rise to the claim.
In no event will we be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or business opportunity, whether arising in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, changes in law, or interruption of supply from manufacturers.
Indemnification
You agree to indemnify and hold harmless the Company, BlackTrade, and their officers, employees, and agents from and against any claims, losses, damages, liabilities, and reasonable costs arising out of your use of the website or an order, including any breach of these Terms.
This includes claims arising from inaccurate information you provide, from your failure to comply with the laws of the destination country, and from your use of the goods after delivery in a manner not contemplated by the order.
The indemnification obligation continues after these Terms or an order ends, to the extent that the underlying claims relate to events that occurred during your use of the services.
Termination
You may cancel an order before we begin production or sourcing by notifying us in writing. Cancellation charges may apply to cover work already performed and costs already committed, and we will confirm the amount before processing the cancellation.
We may suspend or terminate your access to the website and cancel any pending orders if you breach these Terms, if you fail to pay an amount due on time, or if we reasonably believe that an order involves prohibited conduct.
On termination, you remain liable for amounts already due and for goods already delivered. Provisions of these Terms that by their nature should survive termination, including the limitation of liability and indemnification sections, will continue to apply.
Any rights and obligations that have accrued before termination remain effective after it, and pending disputes are resolved under the Governing Law section.
Governing Law and Disputes
These Terms are governed by and interpreted in accordance with the laws of the People Republic of China, without regard to its conflict of laws rules. Any reference in these Terms to a location outside China does not change the governing law.
We will first attempt to resolve any dispute arising from these Terms through good faith negotiation. If negotiation fails, the dispute will be submitted to the competent court at the place of the Company registration.
Nothing in these Terms prevents you from seeking a remedy under the mandatory consumer protection laws of your own jurisdiction where those laws apply and cannot be excluded by agreement.
Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, in technology, or in applicable law. When we make material changes, we will update the revision date at the top of this page and publish the revised Terms on this page.
Changes take effect when the revised Terms are posted, unless a different effective date is stated. Changes apply to orders placed and website use that occurs after the effective date.
If an order has been confirmed before a change takes effect, the order remains governed by the Terms in force at the time the order was confirmed, unless we agree otherwise in writing.
Contact Information
If you have questions about these Terms or about an order, you may contact us by email or by telephone. We will respond to your questions promptly and helpfully.
Email: reach@blacktrade.hair
Telephone: +17243025462
Office: Putian Chengxiang Heijiaogong Trading Co., Ltd., Rm 604, Bldg 3, Lingshangju, No. 530 Lihua East Avenue, Xialin Subdistrict, Chengxiang District, Putian - 351100, China (CN)